Junior Marketing Project Manager
at Bizango
This is a full-time, remote job based in the Pacific / Mountain time zone.
Do you love working with a creative team? Building a plan and then bringing it to life?
Want to work remotely with an energetic boutique creative agency, in a marketing job that grows with you?
As a client-facing Junior Marketing Project Manager at Bizango, you'll support our Senior PM and Creative Director, and lead your creative and technical teammates, shepherding client web design and marketing projects through our process to completion.
Our projects are mostly custom website design for businesses and organizations who want to stand out. These projects involve creative design, data-driven SEO, custom programming, and content management systems. If you're comfortable with those things, and live at the intersection of the left brain and the right brain, you might thrive in this role...
Supporting our Senior PM and your creative teammates, you will:
Participate in internal and external project meetings,
creative and technical. Schedule meetings. Document decisions. Create tasks. And follow up after the fact to ensure everyone delivers.
Assist in production
of custom websites and campaigns. Spearhead the collection and organization of assets and content. Play a supporting creative role as projects come together. And sometimes, import content and assets to the website's CMS.
Meet weekly
with Senior PM, Operations Director and Creative Director. Hone your skills. Immerse in best practices and on-the-ground techniques for marketing project and account management.
Managing your own projects, under the guidance of our Senior PM at first, you will:
Start out managing smaller projects
and evolve to larger ones, as the front line coordinator between our business clients and our in-house team.
Follow our documented process
to build project plans and schedules.
Share creative insights
and help facilitate project conversations both internally and with clients, supported by the Senior PM and Creative Director.
Directly manage client relationships;
talk on the phone and email; plan and conduct client meetings; coordinate with clients and answer their questions via zoom and email. At this small, busy agency, our PMs are the front lines of the client relationship.
Coordinate with our team
and management to help designers, strategists and developers deliver cohesive marketing websites on schedule.
Track details —
you are the obsessively-organized member of the creative team who helps ensure we live up to the promises we make our clients and that we never drop a ball. You'll review all deliverables before the client does, and wrangle the team to correct any issues.
Help catch bugs and technical issues, and guide clients
as they learn to use their new websites and software. Our in-house developers and designers have your back and can always help you find the answers you need.
Help improve our process —
work closely with management to identify bottlenecks and issues and help us all get better at what we do.
Once projects launch you'll continue supporting our agency/client relationships:
Help answer customer support tickets.
Respond quickly to client queries. Follow up by wrangling internal creative and technical resources to get clients answers to their questions.
Identify tickets that will result in paid projects
as opposed to simple support questions, and assist in creating estimates, getting client approval, and delivering hourly design and programming work.
Our ideal applicant
You enjoy the creative process
and love working on a team, empowering creative people to do their best work.
You're comfortable with technology and the web.
You don't write code, but you can speak intelligently about web browsers and the differences between desktop and mobile.
You're organized -
a natural planner who anticipates the future and makes it happen.
You're self-motivated, disciplined,
and ready to thrive in remote work.
You can soar
between the 10,000-foot view and the deep dive into details of a sprawling creative project.
You're naturally proactive.
The PM owns the project. Without you, this website will never launch. You keep the ball moving forward, build plans and schedules, monitor the team's progress, and wrangle the client for key meetings and deliverables -- while keeping them happy and informed.
You're flexible.
You've built the perfect plan, and everyone's signed off. Suddenly, something changes outside of your control, and we need a new plan. You roll your eyes, laugh in the face of danger, and start building Plan B.
You are diplomatic and ready to bring joy to clients,
while standing firm for your teammates when it counts.
You're a perfectionist.
It's your eye, at the end of the day, that catches something small that everyone else might have missed.
Bonus Points:
These things aren't requirements, but if you have them, they're worth mentioning in your application:
Design experience or at least literacy
SEO/Analytics/Marketing experience
WordPress/Photoshop/SquareSpace/Any website creation experience
This is a Remote Position
Here's what that looks like at BIzango...
Though we're based in Seattle, we're mostly a remote team. But we keep regular business hours, in the Mountain/Pacific time zone. We stay in close contact throughout the day both on zoom and slack. (And zoom frequently with clients.)
Every morning (Pacific time) our full team meets via zoom. We slack all day long (especially PMs). And we have an annual, in-person company gathering periodically, for fun and collaboration.
Our culture values high achievers who deliver great results while still enjoying life.